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Monday 20 November 2017

Greyhound threatens to charge waiver customers for bin service

RECYCLING company Greyhound today called on the government to subsidise the €2.8m cost in providing an ongoing bin collection service to bin waiver customers in South County Dublin.

The private company has agreed to provide the service to 17,000 waiver customers up to March 31 after the Council deduced the cost from the sale price.

However the company today warned Social Protection Minister Joan Burton that when the agreement expires on they will be charging waiver customers.

“We need a resolution. These customers are struggling to survive financially and they cannot afford to pay for the service. On the other hand we are a private operator and we cannot provide an ongoing service free of charge,” said Michael Buckley, Joint Founder and CEO of Greyhound Recycling and Recovery.

Greyhound revealed that the business was losing €6 million per annum when it was operated by South Dublin County Council. Greyhound’s business strategy is to restore the business to profitability by the end of 2012.

Greyhound undertook to provide a service to the Council’s 33,000 waiver customers in the Dublin City Council area for an initial 12 month period up to 31st December 2012 after the Council deducted the €3.3 million cost of that service from the agreed sale price for the business.

Greyhound said it needed to know if there would be a subsidy for this service after that date.

Two weeks ago Taoiseach Enda Kenny was forced to intervene and urged common sense amid warnings from Greyhound that 18,000 households in Dublin may not get their bins collected this week.

Mr Kenny called for flexibility from Greyhound Recycling and Recovery, which bought the city council's refuse service and has demanded customers pay in advance for services.

"I know that there was an issue here for consumers and customers who were required to pay €100 down in advance to have credit in their account before the collections begins," he said.

"In these times of economic challenge there are people who cannot pay up 100 euro like that. I would have expected that the company would have been flexible in this matter,” he said.

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