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Sunday 25 March 2018

Greyhound collects all bins, but issues warning as customers turn to rival

Enda Kenny called on Greyhound Recycling and Recovery to show flexibility over bin collections
Enda Kenny called on Greyhound Recycling and Recovery to show flexibility over bin collections

Ed Carty

THOUSANDS of households have been put on final warning for refuse collection after failing to register bins.

Greyhound Recycling and Recovery did not follow through on an earlier threat to leave black bins unemptied, opting instead to give customers one last chance.

The reprieve for some of the 18,000 customers threatened this week with non-collection came after Taoiseach Enda Kenny and Tanaiste Eamon Gilmore called for a flexible, common sense approach to a dispute over advance payments.

Cross-party TDs and Senators have called on Environment Minister Phil Hogan to lean on Greyhound Recycling and Recovery to resolve issues, after the company bought Dublin City Council's household waste business.

It is understood Greyhound has emptied all bins on runs in the city and left final warning letters for customers yet to register and pay an upfront €100 fee or at least a €62 advance fee.

Fianna Fail deputy leader Eamon O Cuiv has warned the dispute puts Dublin at risk of becoming a cesspool with the annual tourist bonanza of St Patrick's Day just weeks away.

"There is looming chaos in our capital city," he said.

"We are a month away from St Patrick's Day when thousands and thousands of people from home and abroad will visit our city. We want our city to be a showcase to the world.

"It is unfortunate and quite likely that what will be said by our visitors when they leave Ireland is that they will refer to Dublin as dear old dirty Dublin."

No one from Greyhound has been available for comment on the dispute since a statement was issued warning the 18,000 customers.

Mr Gilmore urged the company to work with customers but also warned Greyhound may lose business if it does not.

"The view of the Government is that the company involved should be flexible. I think they should be mindful of the fact that there are other options open to households in a competitive waste collection market," he said.

It has been claimed some homes have had no collections for six weeks.

Meanwhile, the Committee on Environment, Transport, Culture and the Gaeltacht has urged Mr Hogan to use his influence to have the dispute resolved promptly and fairly.

Chairman Ciaran Lynch TD said there is also an issue of fairness over advance payments and asking customers to liaise with the company by email.

"We are concerned that domestic users should not be inconvenienced for lack of adequate procedural arrangements being in place and at the potential public health risk of waste not being collected in a timely fashion.

"The committee is also concerned that this situation, if allowed to continue, may result in illegal dumping."

Meanwhile, Oxigen, one of Greyhound's rivals in the waste business, revealed that it has been inundated by householders in Dublin looking for a new collection company.

"There has been an explosion of calls. We have been slammed at the centre, 12 hours a day the phones are going all the time," a spokeswoman said.

"The vast majority of people are signing up."

Oxigen declined to reveal the number of new customers it has taken on in the last four weeks since issues with Greyhound first arose.

Thorntons Recycling declined to comment on whether it has new customers as a result of the dispute.

Irish Independent

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