Thursday 22 August 2019

Help is at hand...

Roisin O’Donohoe from the Institute of Guidance Counsellors (left) and Honor McAndrew, IGC Helpline Coordinator at the Leaving Cert Helpline at Croke Park. Photo: Steve Humphreys
Roisin O’Donohoe from the Institute of Guidance Counsellors (left) and Honor McAndrew, IGC Helpline Coordinator at the Leaving Cert Helpline at Croke Park. Photo: Steve Humphreys

The results and, later in the week, the CAO offers, will prompt questions in the minds of many school-leavers and parents.

If so, they should call the National Parents Council post primary (NPCpp) freephone helpline 1800 265 165, where guidance counsellors will provide one-to-one advice and support on the range of issues that arise. There is also online back-up.

The freephone helpline and online support services are staffed by members of the Institute of Guidance Counsellors and a representative of the grants agency, SUSI.

The helpline is sponsored by the Irish Independent, independent.ie and the Department of Education and Skills, and is supported by the GAA.

Tuesday, August 1310am-7pm

Wednesday, August 1410am-7pm

Thursday, August 151pm-7pm

Friday, August 168am-7pm

Saturday, August 179am-1pm

Online support

✦ Independent.ie is hosting a live blog today (9am-4pm) and Thursday ( 1pm-7pm) at independent.ie/caolive.

✦ Email queries to helpline@npcpp.ie tomorrow (10am-7pm), Friday (8am-7pm) and Saturday (9am-1pm).

✦ Online services will be staffed by members of the Institute of Guidance Counsellors.

This year, for the first time, key services relating to the Leaving Cert results process are available online only, through the Candidate Self-Service Portal on the SEC website, examinations.ie

These include accessing Leaving Cert results, applying to view scripts, viewing scripts that have been marked online and submitting an appeal.

In order to access them, students are required to register on examinations.ie

Candidates were encouraged to do this some months ago, but some may have missed the advice or forgotten to do so and anyone who has not yet registered should do so immediately.

Students will need both their exam number and Personal Identification Number (PIN) as shown on their individual PIN letter to register.

Anyone who has mislaid their PIN letter should contact their school.

the opening hours of helpline 2019 1800 265 165

Irish Independent

Editor's Choice

Also in Irish News