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Saturday 16 December 2017

Data investigation into how Dublin City Council handed over customer details to Greyhound

Independent.ie reporters

THE DATA Protection Commissioner has launched an investigation into how Dublin City Council handed over customer details to private waste firm Greyhound Recycling and Recovery.

Details of 140,000 customers were handed over when the services were privatised and the Commissioner said questions need to be answered about the transfer of data.



It has asked for more information on how Greyhound is using information from the council to collect unpaid waste charges.



Deputy Data Protection Commissioner Gary Davis has confirmed his office wrote to Dublin City Council yesterday.



He said it wanted to establish the legal basis on which the council transferred residents' details to Greyhound.



Dublin City Council has a week to reply to the request for information.



In a statement, the Council said it has been in contact with the Office of the Data Protection Commissioner and is co-operating fully with the investigation.



Greyhound said the company has not been notified about any investigation and is fully data compliant.



“The company’s customer database is separate to the database of customers owing unpaid debts to Dublin City Council,” a spokesman for Greyhound said.



“The two databases will not be matched and the matter of collecting unpaid debt from customers on behalf of Dublin City Council will be treated separately.”

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