Thursday 18 January 2018

'Regular' cases of scalding on Ryanair

Stock photo
Stock photo

Ray Managh

Every month there is a case of a passenger being scalded on Ryanair flights, the Circuit Civil Court heard.

Cabin attendant Irene Haygir told Judge Jacqueline Linnane that there was no doubt that Limerick woman Grainne Dunworth had been scalded on a flight from Prague to Dublin in January last year.

She added: "Every month we have a case like this."

Ms Dunworth (27), of Kilmihil, Ballingarry, Co Limerick, said she had been returning with friends from a trip to Prague and had asked a cabin attendant for a cup of tea.

She alleged that when it had been placed on the table before her the lid had not been properly secured and had fallen off when she lifted the cup.

She told her barrister Peter Clein that when she had lifted the cup from the table she had been startled when the lid popped off and she had dropped it, spilling the tea and scalding her abdomen and right thigh.

Ms Dunworth denied she had already put milk in her tea.

Ms Haygir said staff were specifically trained in the service of drinks and in her 10 years of service she had always ensured that the lid on hot drinks was securely in place before serving a passenger.

She was not aware which member of the cabin crew had served Ms Dunworth but when she returned to assist her she had noticed an opened milk sachet on the table.

Ms Dunworth said she had suffered intense pain, shock and distress and sat in the toilet for the remainder of the flight, about an hour-and-a-half.

She had declined the offer of an ambulance being brought to the aircraft at Dublin Airport or the use of a wheelchair.

Andrew Walker, counsel for Ryanair, submitted that Ms Dunworth had not only contributed to the accident but had in fact accidentally dropped the cup of tea after milking it.

He said millions of hot drinks were served every day on flights throughout the world and Ms Haygir had very fairly accepted that scalding was an occurrence on flights and that it occurred for innumerable reasons.

Judge Linnane awarded Ms Dunworth €10,500 damages and District Court costs against Ryanair.

Irish Independent

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