Monday 18 December 2017

Bin collectors to drop 'unfair' terms

Grainne Cunningham

HOUSEHOLDERS can look forward to greater ease in choosing which company empties their bins, the National Consumer Agency (NCA) has said.

The agency was commenting after the Bord na Mona waste management offshoot AES gave an undertaking to amend "unfair" terms and conditions in the contracts which customers must sign.

NCA Director of Commercial Practices John Shine said he expected other waste collection providers to follow suit "in the very near future" in ordering consumers more transparent terms and conditions so they can shop around from one provider to the other and switch to get the best deal available in their area.

A survey by the Irish Independent identified a wide disparity between prices charged by AES, even in towns and villlages which were close to each other. In March last year, the annual service cost €293 in Kildare town but €335 in Athy.

AES said the difference was due to population densities and distances between customers.

Mr Shine said the NCA had the power to go to the High Court to force a provider to meet the EU protocols but the agency preferred to avoid the legal route by agreement.

Irish Independent

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