Thursday 17 October 2019

Terms & Conditions

About Us

This service is provided by, and all purchases are made from Internet Interaction Limited, Trading as Independent Digital a wholly owned subsidiary of Independent News and Media PLC.

  • Registered in Dublin, Company No. 247783 VAT Number: IE8247783K
  • Registered Office, Independent House, 27-32 Talbot Street, Dublin 1
  • Telephone: + 353 (042) 941 8900
  • Email: digitaleditionhelp@independent.ie

Terms and Conditions

Please read this agreement carefully before accessing or using the Independent.ie subscription service. By accessing or using the Independent.ie subscription service, you agree to be bound by the terms and conditions set out below. Independent News and Media may modify this agreement at any time, as it sees fit - and such modifications shall be effective immediately upon posting the modified agreement.

Payment Options

All payments are made in advance and at the start of each month. Payments can only be made by Visa or Master Card.


In order for a recurring payment from an account to be cancelled it should be applied for by calling customer service on + 353 (042) 941 8900 or by emailing digitaleditionhelp@independent.ie at least 5 working days before your next bill is due.

Lost / Stolen / Expired Cards

In the event that your debit or credit card is lost, stolen or has expired you are obliged to inform Independent.ie within three working days.

Independent Newsstand - Digital Editions

Independent News and Media publishes digital editions of the Irish Independent, Sunday Independent, The Herald and the Sunday World through the Independent Newsstand app. Your subscription is managed by the Independent.ie Subscription Service, which grants you access to the digital editions according to your subscription. The service refers to all, or part of this relationship.

Independent News and Media reserves the right to change or discontinue any aspect or feature of the service, including content, subscription plans and features, pricing, hours of availability, equipment or the software needed for access or use. We may also impose limits on certain features or restrict your access or parts or all of the service without notice or liability.

You may only use the service for lawful purposes in line with operating rules laid out by Independent News and Media. Independent News and Media will not be held liable if the service is used for unlawful purposes or in jurisdictions where such use is prohibited by applicable law.

These terms and conditions, the agreement between the customer and use of the service are based on use in Ireland and Irish Law is exclusively applicable.

Special Offers

If you have signed up for a special offer, the offer runs for the period of time advertised. At the end of this period of time your account will be transferred to the full rate equivalent of the package you have ordered.


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