Entertainment Music

Sunday 18 March 2018

Website offers Garth Brooks tickets for €820

Garth Brook fans from Dundalk queue outside the Ticketmaster office in Park Street.
Garth Brook fans from Dundalk queue outside the Ticketmaster office in Park Street.
Garth Brooks fans in Letterkenny
Robert and Margaret Spillane from Blarney queue for tickets in Cork
Stephanie Cauley, left, and Kelly Beard, wait outside the Multi-Sound outlet in Cavan

Aideen Sheehan Consumer Correspondent

A TICKET re-selling site has been offering Garth Brooks tickets for up to 12 times their face value – before they officially go on sale this morning.

Ticket site seatwave.ie was charging up to €820 for standing tickets to the country star's Croke Park concerts yesterday.

That's despite the fact that tickets are only officially going on sale with Ticketmaster at 9am this morning priced at €65.45 each, with additional fees ranging from €2.15 to €6.10.

Garth Brooks is returning to play two concerts in Dublin on July 25 and 26 for the first time since his sellout gigs in 1997.

However, Seatwave has already been listing dozens of tickets for the two shows, with prices ranging from €188.80 to a massive €820.10.

The latter included a booking fee of €125.10. The booking fee for Seatwave's cheapest ticket was €28.80.

The site also highlighted tickets priced at €430 as "Great Value!" and also stated that the average selling price for its Garth Brooks tickets was €155.14 – which is more than twice their face value.

In response to queries about the high mark-up and the origin of the tickets, Seatwave said it was a secondary marketplace and, as such, did not own any tickets itself.


"All the tickets listed on Seatwave are sold by individual sellers and so these sellers can list their tickets for whatever price they feel is appropriate," a spokeswoman said.

The face value of each ticket was given so buyers could make an informed decision about the purchase before proceeding, she added.

"The tickets you see on our site at the moment come from sellers listing pre-sale tickets or fan-club premium tickets."

All tickets bought through Ticketmaster are priced at €65.45 with an additional service charge of €6.10 for internet or telephone bookings, and a €2.15 agents' fee for tickets bought at Ticketmaster outlets.

Concert promoter Aiken Promotions also advises consumers on its website not to buy tickets from unofficial sources.

There are no legal restrictions on reselling concerts tickets with a mark-up as long as websites make clear in advance what customers will pay and supply details of the terms and conditions and contact information.

The National Consumer Agency said it was legal to sell something at a multiple of the recommended retail price, but there was a legal requirement to show the final cost and any additional fees, which was complied with in this case.

Irish Independent

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