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McDonald's worker receives award after 'outstanding' act of kindness goes viral



A McDonald's worker has been recognised with an award after his act of kindness towards a disabled customer went viral online.

Kenny Soriano-Garcia was snapped by a customer going above and beyond the call of duty in a McDonald's in Downtown Chicago.

According to customer Destiny Carreno, a man in a wheelchair said "Help me please", to which the worker gladly obliged.

Soriano-Garcia shut down his till - "in rush hour" - to sit with the man and cut his food for him.

Carreno wrote on Facebook that she recognised the man's condition as quadriplegia, as her uncle has the same condition. Sufferers of quadriplegia are paralysed, with partial or total loss of the use of all of their limbs.

Following the man's initial request, Soriano-Garcia disappeared from view - to re-emerge with food-friendly gloves on to help the man eat his meal quietly and safely.


Carreno said that she "couldn't contain my emotions in the crowded restaurant".

"Tears started to gather in my eyes. My heart was so appreciative for what he did".

The photo of Soriano-Garcia's act of kindness went viral with over 340,000 shares on Facebook.

McDonald's owner and operator Rod Lubeznik released a statement saying the company was "very proud of Kenny".

"(We are) overwhelmed by the positive response he has received for his compassion and kindness".

He revealed that the company had "recognized" Soriano-Garcia with an award for 'Outstanding Customer Service'.

Online Editors