Business World

Thursday 22 February 2018

It's the job of a nice calm adviser to save the average market plunger from themselves

Investors should beware the shark-infested waters of the investment world where all may not be as it seems
Investors should beware the shark-infested waters of the investment world where all may not be as it seems

James Saft

IT has always been a tenet of faith in markets that individual investors are the financial equivalent of shark chum, forever bamboozled by news flow and buying high and selling low.

A close reading of the data reveals that things might not actually be all that bad.

If so, we might just have to revise our views, not just of individual investors but also of the role and contribution of financial advisers.

The classic view is that small investors are far too prone to being overwhelmed by news flow, selling out after plunges and buying after stocks or markets surge. This is known as the "behaviour gap," that margin between a market-neutral outcome and what we actually achieve in our fumbling.

Much of the intellectual underpinning for this view comes from the annual Quantitative Analysis of Investor Behaviour report by analysis firm DALBAR, which attempts to measure the effects of investor decisions to buy, sell or hold mutual funds. On the face of it, the report makes dire reading indeed. In the 20 years to 2011 the average equity investor has made 3.49pc annually, underperforming the S&P 500 by 4.32 percentage points.

Fixed income investors fare even worse, perhaps because the bond market is a port of refuge during periods of market volatility. Over 20 years the average investor has made just 0.94pc annually, underperforming the Barclay's Aggregate index by 5.56 percentage points.

The guess right ratio, a measure of how markets behave after fund inflows or outflows consistently shows that people are making money on their guesses. In 16 of the past 22 years they've guessed right more than not, but the issue is: are they keeping pace with the market overall?

A post on the Nerd's Eye View investment blog run by Michael Kitces of wealth management firm Pinnacle Advisory Group argues that the DALBAR study overstates the behaviour gap, in part because of idiosyncrasies of market returns over the past two decades. A dollar cost-averaging investor, for example someone saving for retirement through regular systematic investment, would see huge differences in their returns depending on when in their savings the market had good or bad years.

If someone saves $1,000 a year and the market doubles in the first year but remains flat over the next nine, their dollar-weighted return would be 1.7pc annually, against a market rate of 7.2pc. Conversely, if the market is flat for nine years and then doubles in the tenth, they will handily beat the market, with a dollar-weighted return of 12.3pc versus the same 7.2pc for the market.

Interestingly, the average equity fund investor, for all his or her supposed foibles, actually managed to outperform systematic investors over the past 20 years, according to the study.

Given that we are at the end of a decade of lousy returns which was preceded by a decade of good returns, it is no wonder then that individual investors look to have lagged the markets, but this may have little to do with stupid behaviour and everything to do with issues outside their control.

This is all a bit of a head-slapper for me. I've always believed that individuals make lemming-like decisions which open up opportunity for professionals.

If this is less true than we've assumed, then we need to have a look at where advisers actually create value for their clients. Believe me, I take as jaundiced a view of the average person's ability to manage their own investment affairs as anyone, and yet one plank of that argument seems to be crumbling beneath my feet.

I haven't got a lot of faith in the average investment adviser's ability to pick stocks or even to allocate among asset classes -- I simply don't subscribe, for the majority of people, to the belief that trying to beat the market is fruitful.

Instead, I think advisers can really add value by changing behaviours among their clients, by educating them, frankly, to the risks and rewards so that their clients make better provision for the future.

It may be that hosing down investors when they are hell-bent on buying or selling isn't really that much of a value generator. That doesn't, however, mean that there aren't client patterns of behaviour which could profitably be changed.

Undersaving, based on an overly optimistic view of either future earnings or future investment returns, is one area, but advisers who are brutally honest about this have always risked losing their clients to other firms selling pipe dreams.

One other possibility worth considering is that the aggregate numbers on market timing are not that bad but that they contain huge numbers of people who are taking on far too much risk by moving in and out in size too often. Clearly those people would benefit from a nice, calm adviser.

In the end, though, we may just have to give the average market plunger a bit more respect than they've been getting -- they may be as bad as we thought, but we can't quite prove it.

Indo Business

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