Saturday 20 July 2019

EasyJet takes €17m drone hit

The British carrier said the chaos affected 82,000 customers and forced the cancellation of more than 400 of its flights in the run-up to Christmas. Photo: REUTERS
The British carrier said the chaos affected 82,000 customers and forced the cancellation of more than 400 of its flights in the run-up to Christmas. Photo: REUTERS

Alistair Smout

EasyJet lost £15m (€17m) during 36 hours of travel disruption sparked by drones at London's Gatwick Airport in December, the budget airline said yesterday, adding it should serve as a "wake-up call" to airports.

The British carrier said the chaos affected 82,000 customers and forced the cancellation of more than 400 of its flights in the run-up to Christmas.

That knocked around £5m (€5.5m) off its revenue and cost the airline £10m (€11m) to help its customers.

"We were disappointed that it took a long time to resolve," CEO Johan Lundgren told reporters. "Airports have gotten this as a wake-up call, and will be better prepared going forward."

The group gave an otherwise upbeat trading update, and said 2019 bookings were encouraging despite uncertainty around Brexit. EasyJet said total revenue rose by 13.7pc to £1.3bn in its fiscal first quarter to December 31.

Reuters

Irish Independent

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