Business Technology

Sunday 25 March 2018

Users report Google Nexus 7 screen glitches

The new Nexus 7 has received largely positive reviews
The new Nexus 7 has received largely positive reviews

Matt Warman

Buyers of Google’s new Nexus 7 tablet have taken to the web to report problems with the device’s screen.

Issues raised on forums online include dead pixels and screens that are loose in their housings.

A number of fixes have emerged online, too, however, with users identifying a misaligned clip and being able to secure the screen by squeezing the housing tightly together. Other users have said that tightening up loose screws has fixed the problem.

Manufactured by Asus, the device is also apparently suffering some dead pixels in a small number of cases reported by users online. These are covered under the Nexus 7 guarantee, from either Google or retailers depending on where the device was purchased.

Some users, however, have reported that their attempts to fix their own devices have cracked the Nexus 7’s screen, potentially leaving them without redress.

Asus have not yet responded to requests for comment, and the scale of the problem is not clear.

The Nexus 7, which has been selling well in both America and the UK, has received positive reviews and largely been praised for its build quality. Online commentators have suggested that the faulty units could come from a single batch.

Starting at £160 for the 8GB version – less than half the price of the cheapest iPad 2 – the Nexus 7 has an Nvidia Tegra 3 quad-core processor, WiFi (not 3G) and a 1.2-megapixel camera.

The device is the first tablet to be manufactured in direct association with Google, and is largely seen as a competitor to Amazon's Kindle Fire, which the online retailer uses as a platform to promote the purchase of its online film and books offerings.

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