Wednesday 21 February 2018

iOS 9.3 update could brick older iPads

iOS 9.3
iOS 9.3

Mark O'Beirne

Apple's recent iOS 9.3 update is now available to download, but users of old iPads, particularly the iPad 2, are experiencing issues with it.

iOS 9.3 is now available, but it may be one to avoid if you have an older iPad.

There are reports that users of older iPads are experiencing authentication error message when they try to activate their iPad. This issue effectively bricks the device and leaves it unusable.

From the Apple Support Twitter account and Support Communities pages, it seems that the iPad 2 is the worst affected. One unofficial solution is to restart the device by pressing and holding the power and home buttons until the Apple logo appears and to then connect to iTunes to update if you still can’t activate it.

This solution hasn’t worked for everyone, and Apple is yet to provide users with an official fix. The company’s support pages are trying to gather information about what users have tried thus far to resolve the issue.

Those with older iPads may want to steer clear of this update until Apple has an official solution. But if you are going to install the update, be sure to back your device up to iCloud or your computer first. This should be done before updating anyway, but particularly if there are known issues.

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