Business Technology

Monday 11 December 2017

Sony PS3 problems fixed

Matt Warman

Sony says that its games console problems have been fixed and no data has been lost.

Sony has resolved the problems that had stopped thousands of PS3 consoles working.

A posting on the company’s official blog said that “we have verified that the symptoms are now resolved and that users are able to use their PS3 normally”.

The company had said that a bug with the console clock was responsible for the serious technical glitch, which had left thousands of PS3 owners unable to connect to the PlayStation Network.

Owners had been warned not to use their games console, although some in America had reported that the problem was fixed late in the US afternoon yesterday.

Sony had said yesterday "We hope to resolve this problem within the next 24 hours. If you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies and not being able to restore certain data.”

Sony believes that no data has in fact been lost, although the company is still confirming the extent of the recovery. Customer feedback on blogs, however, appears to support Sony’s assertion that everything has been restored.

The glitch first came to light on Sunday night, as the internal clock and calendar on the PlayStation 3 switched from February to March. Many PS3 owners reported that their console clock had reset itself to Dec 31, 1999 or Jan 1, 2000.

Others said that they had been unable to access or play content downloaded from the PlayStation Network.

Telegraph.co.uk

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