Saturday 20 January 2018

National survey shows huge disparity in dropped mobile calls

Vodafone recorded the least number of dropped calls in Dublin
Vodafone recorded the least number of dropped calls in Dublin

Adrian Wcckler

A global testing company claims that Vodafone is the best performing mobile network in Dublin, while Meteor tops performance levels in Cork and Limerick.

RootMetrics, which conducted between 9,000 and 13,000 tests in each city and services mobile operators in multiple counties, measured factors from data speed to dropped calls and texting reliability.

It found that the biggest disparities between the three major networks occurred in terms of call quality. In Dublin, Vodafone recorded the best call quality with Three losing out most. However, the situation was reversed in Cork, where Vodafone suffered the worst recorded call quality and Three recorded the best.

The biggest disparity in dropped calls occurred in Limerick, where Meteor scored best and Vodafone scored worst. For network speed, Vodafone came out top in all three cities and in Dublin and Cork for data "performance".

Three topped "network reliability" levels in Cork but came third in five out of six metrics for Dublin usage.

Meteor dominated performance levels in Limerick, but was middle of the road for Dublin and Cork.

The tests involved over 3,000km of road area and 87 indoor locations between the three cities. RootMetrics is owned and operated by IHS, a global research company.

It comes after Communications Minister Denis Naughten vowed to set up a new task force that will look at the performance of mobile phone networks around the country.

Under Irish telecoms law, mobile operators are obliged to cover between 70pc and 85pc of the population, with no geographical coverage requirement.

Irish Independent

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