CEO of Irish 'unicorn' software firm Intercom responds to HR complaints, apologises for 'poor judgement'
The chief executive of the Irish ‘unicorn’ software firm Intercom has apologised for “poor judgement” after the US tech journal ‘The Information’ published an investigation highlighting reported HR complaints against the tech founder.
Intercom, which is currently Ireland’s most successful tech company with large offices in Dublin and San Francisco, has raised €200m in funding and was last valued at over €1bn.
However, the company’s board says that it is launching a new review into the matters raised against the CEO, Eoghan McCabe.
"Recently, questions regarding the handling of some matters that were previously investigated by HR and reviewed by the board have been raised," an Intercom board spokesperson told The Information.
"We have engaged an expert to conduct a new review and investigation into these matters as well as our HR policies and will follow any recommendations that come from it."
Mr McCabe says that the issues being reviewed occurred some years ago.
"In the early years of the company I demonstrated some poor judgment," he told 'The Information'.
"I apologised at the time and have matured as a person and a CEO since then.
"I’m proud of the respectful culture we’ve built, and have long believed that people do their best work when they feel truly happy and safe. I fully support the independent review into these matters and our HR practices."
Independent.ie has contacted Intercom spokespersons for further comment on the issue.