Business Technology

Sunday 18 March 2018

Facebook users come up with 'quick fix' as social media platform suffers outage

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Stock picture
Louise Kelly

Louise Kelly

A number of Facebook users reported that they were unable to access the social network on desktop or on their mobile device.

Web monitoring site Down Detector stated that Facebook had been having issues since shortly before 10am until around 2pm on Wednesday.

It is understood that users across the globe were affected by the glitch with 63pc of those in Ireland who reported issues to Down Detector experiencing a "total blackout".

A further 36pc reporting to this site said that they had problems logging on to the platform.

Many users experiencing problems took to other social media platforms including Twitter to express their frustration.

It is understood that a Javascript code change caused the issue, resulting in a percentage of people having trouble trying to access using the desktop version of Chrome.

Some believe they identified a quick fix to the glitch: by holding down the Shift key on their Mac keyboard or Control on a Windows machine and giving the page a "hard refresh".

According to tracking site, Facebook's most recent extensive fault of more than 40 minutes was in March, when the site was offline for an hour.

A spokesperson for Facebook said that "we’re back to 100pc for everyone, and we’re sorry for any inconvenience".

"Earlier today some people may have had trouble accessing Facebook on the desktop version of Chrome for a short period of time."

Online Editors

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