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Sunday 18 February 2018

Outsourcing is for SMEs – not just enterprise

Report highlights SME IT outsourcing benefits

Company size is irrelevant when it comes to unlocking the benefits of IT outsourcing, according to a new report by Irish owned managed services company, Hibernia Evros Technology Group.

The company recently announced a new infrastructure outsourcing service for SMEs called OmniSource.

“Most of the IT outsourcing deals we hear about have tended to be major projects involving hundreds of staff and millions of Euro.

"But the one sector that can really benefit from outsourcing is SMEs,” commented John Kennedy, Sales & Marketing Director, Hibernia Evros Technology Group at the launch of the report, ‘IT Outsourcing – Size Doesn’t Matter. How SMEs Can Realise the True Power of Technology’.

The report says that technology is moving so quickly that it is difficult for an internal IT department or individual in an SME to remain on top of trends including security, new products, managing mobility, the move to social media and other issues.

John Kennedy said that for smaller businesses, with either a small or none existent IT department, the responsibility for IT provision is often assumed by someone who is busy with the day job.

“This usually means that the main day-to-day focus is on keeping the existing equipment working – with little or no time for ensuring that the data is safe, the environment stable or how IT can best serve the business in the medium term.”

He added that if there is an internal IT department, just outsourcing some elements of the service provision will free up time to focus on more strategic elements of the business.

OmniSource, the new HiberniaEvros outsourcing infrastructure service geared specifically to the SME market, is aimed at companies with between 25 and 250 employees.

HiberniaEvros says that it can boost efficiency and cut IT costs by 20pc or more as well as helping to avoid costly downtime and emergency repairs.

An earlier study by HiberniaEvros found that of those SMEs who are already using IT outsourcing, 63pc listed ‘focus on core business’ in the top two reasons for doing so.

Cost saving was the second most popular reason, mentioned in their top two choices by 51pc.

‘Releasing internal IT staff for more strategic work’ was highlighted by almost half (47pc).

The IT outsourcing study can be downloaded from the HiberniaEvros website.

Hibernia Evros Technology Group, which employs 80 people in its offices in Dublin, Waterford, Cork, Kildare and Limerick, was formed in November 2008 by the merger of Hibernia Technology Group and Evros The Computer Centre.

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