Sunday 8 December 2019

Never stint on quality or on flexibility"Be flexible, do whatever it takes to deliver what your customers want. But make sure that what you deliver works. Your products and services will form part of your customers' offering to the market and so you need to make sure you can stand over what you deliver."

John's advice for other businesses

You need to make a profit

if you want to survive

"Even though customers will always want the best deal they can get from you, genuine clients know that you still have to make a profit if you are to survive and be able to continue to offer them the services they need."

Every job is an

investment in the next

"You may not make money on every project you undertake but every successful job delivered is an investment in the future and will hopefully result in more and bigger orders over time. You have to be able to take a longer term view of your business."

Never stint on quality

or on flexibility

"Be flexible, do whatever it takes to deliver what your customers want. But make sure that what you deliver works. Your products and services will form part of your customers' offering to the market and so you need to make sure you can stand over what you deliver."

Sunday Indo Business

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