There has never been a better time for ambitious, indigenous businesses to develop in Dublin. A vibrant, urban region with significant potential, it is earning a reputation worldwide as an attractive destination to start and scale a business.
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I've just come back from a crazy week of travel which included a day in each of four cities: Lisbon, Milan, Vienna and Budapest. I was presenting a roadshow on the topic of change and organisational culture to groups of varying sizes and nationalities. Each conference was followed by an evening team dinner with the delegates, where stories and jokes distracted me from whatever food concoctions were put in front of me.
A London-based company acquired a new business in Manchester and appointed one of its own senior executives to lead the acquired team. Let's call him John. After 16 years heading up the finance function in the parent company, John had a tremendous track record of success.
It's safe to say that after more than two decades of continuous growth, the Gulf has made its mark as a global travel and transit hub through large government-backed investments. Dubai International Airport had more than 89 million passengers through its gates in 2018 and although this sounds like a hefty number, it only represents a mere 1pc growth from the previous 12 months.
As Donald Trump continues in his very controversial presidency of the US, you have to agree he is an agent of change. Whether you like or dislike his policies and his delivery, he is single-handedly spearheading a culture change within America that is also being emulated in other parts of the world. We'll find out for sure later this year how many of his fellow Americans support his style. That is assuming he will run again. But one thing for me is certain: it puts the culture of leadership front and centre.
All other things being equal, if there is one single predictor that puts any town, village or region on the road to success, it is a collaborative approach to economic development. By working together, private, public and community sector players can move mountains, even remote ones.
January is that time of year when people think ahead and start to plan their summer holidays. I saw some advertisements in this newspaper last week and they got me thinking some more about the industry. So I did a little digging and spotted some good learnings in the case study below, particularly about fighting your corner in an evolving online world.
Customer experience is the interaction that a consumer has, or comes to expect, when engaging with a brand. However, this simple concept has become a minefield for brands in this era of digital transformation, as the consumer decision journey focuses on online channels.
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