Saturday 24 March 2018

Ryanair make donation to Autism Ireland after imposing charge

Ryanair chief executive Michael O'Leary
Ryanair chief executive Michael O'Leary
Emma Jane Hade

Emma Jane Hade

RYANAIR have made a donation to Autism Ireland, just days after they charged two volunteers €140 to print out their boarding passes as they embarked on a fundraising venture for the organisation.

The incident, which occurred in Dublin Airport on Saturday, saw two cyclists being forced to pay €70 each, on top of their airline fees- as they had forgotten to print out their boarding cards. 

They were part of group of 55 people travelling to Croatia to participate in a charity cycle for Autism Ireland.

The incident occurred just a day after the low-cost airline’s chief executive, Michael O’Leary, vowed to be nicer to customers.

On Friday, the controversial airline boss said: "we have to improve significantly those aspects of our customer service that irritate people. They irritate us as well”.

Adding:  “Some of our policies are implemented with a degree of robustness that isn’t warranted”.

Ryanair this morning announced, on their recently launched Twitter account, that they had made a donation to the Autism Ireland “in support of their @tdfcharitycycle”.

The message also stated: “best of luck to all cyclists taking part”.

Tour De Force is a charity organisation which is comprised of members of An Garda Síochána and their friends.  They cycle around the globe at their own expense in a bid to raise money for Irish and international charities.

Singer and former rugby player Niall Breslin, ‘Bressie’, is one of the 55 cyclist’s participating in the grueling cycle 500km cycle in Croatia.  He took to Twitter on Saturday morning to express his anger at Ryanair for charging his companions the extra fees.

“@nbrez: ‘Nice of Ryanair to charge 2 people out of 55 for @Irishautism @tdfcharitycycle to print boarding pass for a charity cycle 140 euro’”.

However, he did compliment the airline staff and claimed: “they tried to do everything they could”.

It is not yet known how much the donation was.

Online Editors

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