Monday 19 August 2019

Home owner blames banks' 'ineptitude'

Paul Caffrey is angry over his treatment. Photo: Kyran O’Brien
Paul Caffrey is angry over his treatment. Photo: Kyran O’Brien

Gavin White

Paul Caffrey blames "ineptitude from the banks" for causing his struggle over tracker mortgages that has lasted the best part of a decade.

Mr Caffrey, a software developer from Sandyford, is dismayed at the lack of action from banks after it emerged property owners who were on tracker mortgages were to be restored to their lower rates.

Mr Caffrey had a number of mortgages with two banks, AIB and Bank of Ireland.

As the economy faced uncertainty in 2007 he opted to fix his interest rate.

After a three-year fixed rate, he expected to revert back to his tracker mortgage but was told by AIB that this was not possible.

A similar story occurred with his BOI mortgages in 2012.

He complained to the ombudsman in 2009.

In November 2015, Central Bank regulators ordered an industry-wide probe of a suspected 10,000 cases across all banks where people lost trackers during the downturn.

He is hopeful that the Central Bank gets things right this time - but is concerned that some customers will be returned to tracker and others not.

Mr Caffrey said he had been working with financial adviser Padraic Kissane who has helped him "in my ongoing fight with the banks".

Irish Independent

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