Friday 20 September 2019

Claimants have one month to advise businesses to store CCTV footage

Stock picture
Stock picture
Ellie Donnelly

Ellie Donnelly

Claimants have one month from the time of an incident to advise businesses that they are considering making an insurance claim.

This is according to Junior Minister for financial services and insurance Michael D’Arcy, who was speaking at an Oireachtas Committee yesterday.

After a month, a business must delete its CCTV footage of customers under General Data Protection Regulation (GDPR).

Claimants will still have up to two years to make the claim.

GDPR, which came into effect in May, is an EU law on data protection and privacy.

“If someone wants to make a claim they have to give the individual the opportunity to store the footage within one month, they still have two years to make the claim,” Mr D’Arcy said.

“Otherwise the company legally must delete the footage.”

The Minister also told the committee that the average cost of motor insurance was down 23pc based on figures for October from the Central Statistics Office.

However his comments on the cost of insurance premiums were met with scepticism from Sinn Féin TD Pearse Doherty, who described the Minister as being “out of touch” with what was happening in the sector.

“The insurance industry is rolling you over,” he said.

“People are being fleeced by cartel-like activities.

“You are completely out of touch with what is happening and are not playing hardball with the industry,” he added.

The Minister responded by saying that it was Mr Doherty who was “out of touch”, adding that the Donegal TD did not “deal with the facts”.

Mr D’Arcy went on to say that too many people in Ireland stay with the same insurance company or broker, and that there is much better value if they shop around more.

He also confirmed that the next payments to claimants following the collapse of Setanta Insurance would be made in November/December.

“For the people who have not settled with the liquidator it is beyond our control,” he added.

Close to 70,000 people were insured with the company, mainly small firms that have vans.

But there were also a number of car drivers who had private motor insurance.

The insurer had been based in Dublin, but was headquartered in Malta and regulated from there.

Over the course of a robust Committee session Mr D’Arcy said that he had to strike a balance between protecting consumers and having a competitive market.

Online Editors

Also in Business