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Wednesday 23 May 2018

Banks say they will refund fees

The Banking and Payments Federation said refunds would be paid to consumers who incur charges after missing payments
The Banking and Payments Federation said refunds would be paid to consumers who incur charges after missing payments
Charlie Weston

Charlie Weston

Banks are to refund fees and other charges for those who miss payments due to Storm Emma.

Customers are at risk of missing direct debits and standing order payments because they have not been able to lodge money into their accounts during the snow storms.

The State's retail branch network has been forced into a shutdown after the Government told citizens to stay indoors.

This has meant consumers have not been able to get into bank branches to lodge money to cover bills like mortgage payments and electricity bills.

The Banking and Payments Federation said refunds would be paid to consumers who incur charges after missing payments.

A spokesperson for the banking body said credit ratings would not be affected where payments were genuinely missed because of the enforced closure of bank branches.

Irish Independent

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