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Monday 23 July 2018

Bankers desperate to push us online

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Banks are desperate to encourage customers to use the internet instead of engaging staff in their banks.

This is far cheaper than paying for what they regard as expensive staff, in branches that need heating and light and security.

Bank of Ireland came in for sustained criticism in November when this newspaper outlined how it now restricts over-the-counter cash withdrawals to a minimum of €700, and cash lodgements to a minimum of €3,000.

This is in an effort to push customers towards using ATMs and self-service machines.

But other banks are now expected to follow its lead, despite most of them insisting they currently have no similar plans.

KBC already operates as a cashless bank through what it calls its hubs.

AIB and Ulster Bank have both said in the past they have no plans to follow Bank of Ireland's policy.

Irish Independent

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