Sunday 18 February 2018

Bank of Ireland customers 'experiencing delays' in getting paid

Charlie Weston

Charlie Weston

WORKERS and people on social welfare are experiencing delays today getting their payments into their Bank of Ireland accounts.

The bank admitted there was a delay in processing payments, but insisted that every would get the money they are due into their account by the close of business today.

A spokeswoman said: “Bank of Ireland confirms that payment transactions are being processed today.   

“We acknowledge that some payments are being processed at a later time than customers anticipate but we wish to reassure our customers that any credit due into their account today will be processed today.”

But the bank found itself on the receiving end of a Twitter storm from customers who have found that their pay is not where its supposed to be.

The Department of Education put a notice on its website explaining to teachers that the delays in the payment of salaries was due to the bank.

“Personnel who are paid on the payroll operated by the Department of Education and Skills are experiencing delays with the lodgment of their salaries/pensions to their accounts with Bank of Ireland today.

“Bank of Ireland have indicated they expect payments to be lodged this morning,” the department said.

The development comes after banks warned earlier this month that the May bank holiday on the Continent could case delays in processing wages in the next two weeks.

Meanwhile, angry customers have taken to Twitter to vent their frustrations.

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