Most Yahoo! staff shun Yahoo! Mail
Only a quarter of Yahoo! employees have obeyed management demands to "eat their own dog food" and switch from Microsoft's Outlook to their own company's email service.
In a leaked memo obtained by All Things Digital, Yahoo! executives urge that staff should be using the company's mail and search products as a "matter of principle". Jeff Bonforte, senior vice president of communications products, and chief information officer Randy Roumillat wrote the company-wide email to stress the importance of Yahoo! staff feeling confident in using Yahoo! products.
"Earlier this year we asked you to move to Yahoo Mail for your corporate email account. 25pc of you made the switch (thank you). But even if we used the most generous of grading curves (say, the one from organic chemistry), we have clearly failed in our goal to move our co-workers to Yahoo Mail," it says.
"It’s time for the remaining 75pc to make the switch. Beyond the practical benefits of giving feedback to your colleagues on the Mail team, as a company it’s a matter of principle to use the products we make. (BTW, same for Search.)
"At this point in your life, Outlook may be familiar, which we can often confuse with productive or well designed. Certainly, we can admire the application for its survival, an anachronism of the now defunct 90s PC era," it says.
The memo goes on to claim that Yahoo!'s corporate email client is "remarkably feature rich", but then admits employees may still need to use Outlook for some tasks.
"It supports booking conference rooms, folders, calendar, filters and global address book. Plus, you get built-in Messenger, smart conversation threading, powerful keyboard shortcuts, the new quick actions, attachment preview and our beautiful new rich themes. In the rare case you do need Outlook, like adding a delegate for your calendar, you can still fire up Outlook for 30 seconds," it says.
In a sign-off that perhaps illustrates that the Yahoo! Mail spellchecker could benefit from some refinement, the pair say: "I pity the fool who resists."