Michael's advice for other businesses
1 Know your product: "To be successful, you have to know your product and your market better than anyone else. You also have to be willing to work hard and give an honest service to your customers. If you don't enjoy the work, then it's better to walk away and go do something that you do enjoy."
2 Be patient, seek advice
"Most people starting a business need as much advice as possible. Seek out a mentor who can help you and be patient with the process of learning. Few businesses make a fortune overnight. Building a business is like building a house, you have to do it one block at a time."
3 Get the right help
"If you want to be successful, you have to realise early on that you simply cannot do everything yourself. You need help - especially that of a good accounts person who will help you understand and stay on top of the critical finance and cash flow issues."
Sunday Indo Business