Thursday 19 September 2019

CityJet opens customer contact centre creating 18 jobs

Cityjet boss Pat Byrne
Cityjet boss Pat Byrne

Michael Cogley

CityJet, an Irish European regional airline, has opened a new customer contact centre in Swords, Dublin, creating 18 new jobs.

The new facility replaces CityJet's previously-outsourced facility, which had been located in Mauritius.

The centre will open for 12 hours a day from 7am to 7pm dealing with enquiries about its European scheduled routes, which include Dublin, Cork, London City Airport, Paris Orly, Amsterdam, Rotterdam, Antwerp, Nantes and Florence

The airline's chief commercial officer, Cathal O'Connell, expressed his delight at the opening of the new centre.

“We are delighted to create additional jobs at our Swords campus. Relocating the call centre to Dublin and bringing it in house ensures our customers are dealt with by dedicated CityJet staff and enjoy our unrivalled service and attention to detail," Mr O'Connell said.

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