Friday 6 December 2019

Video: Consumer watchdog urges Irish arm to honour vouchers because it is separate company

Charlie Weston Personal Finance Editor

THE National Consumer Agency is to meet the Irish management of music retailer HMV over the firm’s failure to honour vouchers.

The agency said that HMV in Ireland is a separate entity to the UK operation, which is entering into administration. The State-funded consumer agency said HMV (Ireland) is not currently under administration or examinership. However, it is understood the Irish shops closed down today temporarily but are expected to reopen.

The NCA said that it is questioning the basis on which gift vouchers are not being honoured in Irish stores and said it is meeting with the company today with a view to securing a commitment that vouchers will be honoured.

The UK music and entertainment retailer HMV admitted defeat yesterday after more than 90 years in business, suspending trading in its shares and calling in administrators to try to salvage any viable parts of the business.

HMV was the last big retail chain selling recorded music in Britain and employs more than 4,000 people working in 238 stores, which will remain open for the time being.

It has 16 stores in the Republic, employing 300 people and ten in Northern Ireland.

Meanwhile, the producers of A Song for Lily Mae, a fundraising single for four-year-old neuroblastoma sufferer Lily Mae, say they fear the €27,000 owed to the charity by HMV will be not paid.

"The chances of us been paid right now are pretty close to nil because we are an unsecured local supplier," said producer Stephen Macken.

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