Teamwork, a project management and business efficiency product developer, has provided more than 200 customers with payment breaks as a result of the coronavirus pandemic.
In an interview with the Sunday Independent, Peter Coppinger, chief executive of the Cork-based company, said many of his clients had been contacting him with concerns about the impact Covid-19 would have on their businesses.
"On the customer side of things, we have 20,000 customers - and some of them are struggling," he said.
"We are doing everything we can to stay true to our values and be the good guys and help them where we can. We would rather keep a customer and help them.
"Over time, that will build loyalty and they will stick with us."
Coppinger said the company would "feel the pinch" due to the move as it would likely affect revenues this year. However, he said providing the payment breaks had been well received by several clients and Teamwork's staff.
"That really is showing to our staff that we are the good guys, standing by our customers," he said.
"When we get through these tough times, that is what the staff and customers will remember."
Sunday Indo Business