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Small retailers being walloped by the unfair click-and-collect ban

Richard Curran


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“It is hard to see so many people in other shops”, is how the owner of one fashion store in a small town put it.

I see people outside my closed bookshop queueing to buy coffees next door, yet I can’t have them collect a book from the front door of my shop” is how another frustrated retailer described how she felt about not being allowed to operate click and collect services.


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