Business Irish

Tuesday 17 September 2019

Passenger traffic at Ryanair grows to almost 12 million

Ryanair carried 11.8 million customers in September
Ryanair carried 11.8 million customers in September
Ellie Donnelly

Ellie Donnelly

Ryanair carried 11.8 million customers in September, an increase of 10pc on September 2016.

Releasing passenger traffic data, the airline said that its load factor - or percentage of available seats filled - rose to 97pc from 95pc in September 2016.

Rolling annual passenger traffic at the airline was up 12pc year-on-year to 127.3 million customers last month.

The figures included the 2,100 flight cancellations announced for September and October.

Read more: VIDEO: Ryanair crisis - the airline's compensation deadline explained

Commenting on the passenger numbers, Kenny Jacobs of Ryanair said that 98pc of customers affected by the flight cancellations had either been refunded or re-accommodated.

The remaining 2pc have yet to contact the airline.

"We again sincerely apologise to our customers for these deeply regretted cancellations," Mr Jacobs said.

Ryanair last week announced that it was axing 34 routes across Europe this winter in a move that will hit almost 400,000 more passengers, as it struggles to contain a roster debacle.

The number of affected passengers is on top of the 315,000 that have already been hit by flight cancellations in what the airline described as a "significant management failure in our rostering department".

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