Monday 22 January 2018

Multinationals' plan to track staff could destroy water-cooler gossip

Roisin Burke

Top recruiter Alexander Mann is investing millions in metrics that measure employee value to companies at a new centre to open in Dublin next month.

The €730m revenue recruiter, founded and run by Dublin-born Rosaleen Blair, is setting up the data analytics hub in Ireland for a major global finance multinational.

The company, which runs all aspects of staff management for giant blue chips including Statoil and Deloitte, is shifting more to measures that track the value an employee contributes in work, an area she sees as the hottest future focus for international companies.

"Companies are looking much more at the performance metrics of whether someone will be successful or not inside an organisation," Blair told the Sunday Independent.

"That's an area we're very focused on and I see a lot of growth coming from there.

"If we can really start looking at the return on investment on people employed in the organisation, that's a real area of interest, I would hope we would really own that space in five years," she said.

"It needs to be a very big deal, how quickly when you bring someone on do they impact on the organisation, the return on that investment. That's an area that's really important and needs a lot more attention, the quality of those measures.

"I'm really excited about it," she said. "I've wanted to do something in Ireland for a long time but it's had to make commercial sense."

However Blair, who manages her work hours to meet the needs of clients in Asia early in the morning and the US into late evening, says the future of work is not about spending hours in the office.

"With the roles today it doesn't matter where you are, it's about outcomes, not presenteeism. I think that's a really important point as we move into the new world of work."

Sunday Indo Business

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