Business Irish

Saturday 24 February 2018

'It's madness. I have to feed my daughter'

Louise Hogan

Louise Hogan

"THE balance just reads zero zero zero," sighed Sindy Kleber yesterday as she joined the queue at a busy Ulster Bank branch.

Ms Kleber (25) -- with nine-month-old daughter Katie Jane -- was one of the many parents anxiously waiting to collect their child benefit payments, which usually arrive into their bank accounts bang on schedule every month.

"Everything has been causing me trouble. I've been trying to pay the rent and get my child benefit but the balance just reads zero zero zero for the past two-and-a-half weeks," the young mother of one said.

"It is madness. I have to feed the child," said Ms Kleber, who was later allowed to access funds after showing ID to bank staff.

Mother-of-six Debbie Hughes was also waiting to access her child benefit over the counter. "The allowance was supposed to go into the bank this morning," she said.

A shop worker, who gave her first name only as Anna, said she had been seven years with Ulster Bank without a problem.

"There is no point going in there roaring and shouting. They didn't make the computers crash," she said.

Alex Vodnev (22), originally from Russia but living in Dublin city, said the branch confirmed his wages had arrived in his account but he would be "double-checking" everything.

Irish Independent

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