Saturday 24 August 2019

Intercom "confident" in McCabe despite HR allegations

Apology: Intercom CEO Eoghan McCabe said he had demonstrated some ‘poor judgement’
Apology: Intercom CEO Eoghan McCabe said he had demonstrated some ‘poor judgement’
Adrian Weckler

Adrian Weckler

Staff at the Irish 'unicorn' software firm Intercom have been told that the company's board remains "confident" in co-founder Eoghan McCabe after an internal review into a "human resources matter" relating to allegations of inappropriate behaviour towards some female staff.

"The Board is confident, based on the information we have now, that this matter was handled appropriately and is behind us," co-founder Des Traynor told staff at an "all hands" meeting on Tuesday.

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"The Board is confident in Eoghan's ability to continue to lead the company and the improvements he and the leadership team continue to make."

Earlier this year, Mr McCabe apologised for "poor judgement" relating to behaviour with female staff. The entrepreneur's behaviour came under the spotlight after an investigation by the US tech journal 'The Information', about reported complaints against the tech founder from a number of female employees.

"In the early years of the company I demonstrated some poor judgment," Mr McCabe said previously about the allegations. "I apologised at the time and have matured as a person and a CEO since then."

Mr Traynor told staff that the company had retained a senior lawyer to head an investigation into the matter.

"Recently, some questions were raised about the nature and handling of a human resources matter involving Eoghan a number of years ago," Mr Traynor said. "At that time, an internal investigation was conducted by HR. Additionally, the Board conducted a review of that HR process including seeking advice from outside counsel.

"The investigation of all these items was led by an industry-leading expert from one of America's top law firms, Helen Cantwell of Debevoise and Plimpton," said Mr Traynor.

Ms Cantwell came up with a set of recommendations to "improve our ability to deal with workplace issues and develop stronger guardrails for governance", he said.

Irish Independent

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