Friday 15 November 2019

Eircom revenue plunges 10pc as CEO calls for action

Thomas Molloy

Eircom said sales fell 10pc in the phone company’s last financial year as Eircom lost customers amid intense competition.

Eircom, which suffered the biggest bankruptcy in Irish history earlier this year, did not reveal how much money it made or lost in 2011 although it said that earnings before interest, tax and amortisation fell 16pc.

The company also said that more than a third of mobile customers now using a smartphone. The number of mobile customers grew 4pc to 1,076,000 and the company’s total customer base stands at 2.08m.

“The performance of the business continues to decline,” said Eircom chief executive Herb Hribar. “We must do more to retain our customers, stabilise our revenues and grow our profitability.”

In the broadband market, Eircom lost 5pc, or 24,000, retail broadband customers in the 12 months to the end of June 2012.

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