Saturday 21 September 2019

Business innovation top priority as role of CIO continues to evolve

Andrew Baird
Andrew Baird
Louise Kelly

Louise Kelly

Spending time on business innovation has become top priority for Irish firms as the role of the chief information officer (CIO) continues to evolve.

According to a survey carried out by IT solutions provider Logicalis Ireland, a large majority of tech leaders spend up to half of their time on innovation.

The research, involving 840 IT leaders from Ireland and internationally, reveals that there has been a significant change in the day-to-day role of the CIO.

Some 94pc of respondents who took part in the survey said that they spend between 10pc and 50pc of their time on innovation and other related activities.

In comparison with similar research last year, the number of CIOs spending half of their time on day-to-day IT management has dropped from 78pc to 54pc.

Andrew Baird, Managing Director, Logicalis Ireland, commented said that it’s not surprising that IT leaders are increasingly immersed in organisational innovation and business growth.

"After all, they are the decision-makers shaping and enabling digital transformation through products and services," he said.

"Certainly in Ireland, as reflected by the global findings, CIOs have assumed a much more central role in terms of strategy and innovation, often made possible by the handing over of day-to-day IT management to third parties and implementing the latest technologies."

The Internet of Things (IoT) and Artificial Intelligence (AI) have been cited as already having an impact for the CIO with 46pc (increase from 24pc) responding that IoT is being used by their firm, and 25pc of tech leaders already reporting positive business outcomes through its use. 

Almost a quarter of firms are also embracing AI, according to the research, with 66pc revealing it will be in use in their companies within the next three years, primarily used in the customer service area.

"Putting digital technology and transformation at the heart of a business strategy facilitates collaboration and creativity," said Mr Baird.

"In turn, this can improve service delivery and attract new business, thus enabling revenue growth. It can also transform struggling organisations into industry leaders."

Online Editors

Also in Business