BoI vows to up dividend as branch cuts queried
Bank of Ireland plans to increase its dividend to half of "sustainable" profits over time after it paid out its first dividend since the financial crisis on its 2018 earnings.
Chairman Patrick Kennedy faced repeated questions over branch closures and cuts to staff numbers at its annual meeting at the RDS, many from former employees, even as he sought to keep the focus on the bank's plans to boost retained earnings.
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The bank said that it believed net interest margins, which have shrunk this year to around 2.16pc due to the impact of its UK credit card division which it has put up for sale, would recover back into the "2.20s around the next couple of years", according to CFO Andrew Keating.
But it appeared to be the branch cuts that most occupied the minds of shareholders, many of whom were pensioners who had previously worked at the bank and who posed questions to the board.
It was also criticised by one shareholder who decried the low levels of shareholdings of the board, saying they didn't "show skin in the game".
Brian Hanratty, a former employee living in Dundalk, was typical of those who criticised the branch closures saying that where there had once been two branches with a combined staff of 35, in "the one remaining branch, there are four".
The bank said it remained committed to reducing costs and cutting its bad loans after it sold €375m in buy-to-let mortgages last month, a move that cut its non-performing loans ratio to 5.8pc, the lowest level among retail banks here.
Mr Kennedy told the meeting, held at the RDS, that the bank aimed to cut that ratio to 5pc, a level targeted by European regulators.
He said the economic outlook was relatively benign, with strong growth in Ireland, and that the bank was better prepared to manage risks and that it would maintain a strong grip on costs.
Bank of Ireland aims to cut its cost-to-income ratio to 50pc by 2021 from around 65pc at the end of 2017.
In an earlier trading update for the first quarter of this year, Bank of Ireland said that the economies in its core markets here and the UK remained in a positive outlook, despite the risks from Brexit.
Customer loans by value rose by €2.1bn, or around 3pc, in the 12 months to the end of March to stand at €79.1bn.
Although a rally in the value of sterling was in large part responsible for that as currency changes delivered all bar €600m of that increase.
At the end of the quarter, the bank had 23pc of the domestic market for mortgages in the quarter while business activity was also picking up.
"We are seeing growth come through," said Mr Kennedy.
Bank of Ireland shares rose 3pc yesterday to €5.32.