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Bank of Scotland (Ireland) customer announcement in full

Following a strategic review, Bank of Scotland (Ireland) intends to reshape its business to reflect the continuing and very difficult economic environment, and to secure a viable future for the Bank.

As a result, the Bank plans to focus on its established strengths of corporate and commercial banking and is committed to maintaining a strong presence in the Irish Market.

As part of this review, the Bank has announced its intention to withdraw from Retail and Intermediary banking, which includes the Halifax retail bank network in the Republic of Ireland and the Bank of Scotland (Ireland) Asset Finance and Homeloans businesses.

It is intended that Halifax in the Republic of Ireland will close on a phased basis, from the end of May 2010, including the 44 retail branches, the customer service centre in Dundalk and direct support functions. The withdrawal of Halifax products for new business is effective from 10th February 2010.

The Bank of Scotland (Ireland) intermediary business, which provides residential mortgages through brokers, motor finance and commercial asset finance, will also close to new business. These businesses will continue serving existing customers.

Customers do not need to do anything at this stage and customers’ savings and investments remain secure. All affected customers will be contacted shortly on what the next steps are, if any.

Halifax deeply regrets having to announce its intention to close and would like to thanks customers for their business and support.

Please see the relevant product section for more detailed information.

We would like to remind customers that Bank of Scotland (Ireland) would never send you an email asking you to provide personal or account information, or to verify your secure online banking details. Any email asking you to ‘verify your account’, ‘confirm your sign in details’, or using a similar form of words, is certainly a scam and should be reported to the Bank of Scotland (Ireland) immediately.

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