Sunday 18 August 2019

Bank of Ireland staff have salary mistakenly leaked internally

Bank of Ireland Photo: Bloomberg
Bank of Ireland Photo: Bloomberg Business Desk Business Desk

Earlier this year just over 100 staff in Bank of Ireland were impacted by a data breach when the bank accidentally internally circulated details of their pay and benefits.

The error was made by the bank’s Human Resource department last April, the Irish Times reports, and the error was reported to the Data Protection Commissioner.

Along with salary information, details of pensions and other benefits were also circulated to approximately 20 managers in Bank of Ireland.

The official that made the error did manage to recall the message before some recipients had viewed it, however some recipients had opened the email and also forwarded it.

The error comes as new Bank of Ireland boss Francesca McDonagh, who took over in October, already faces a torrid time.

Soon after taking over the reins at the bank, Ms McDonagh found herself being dragged into a meeting with Finance Minister Paschal Donohoe to explain why the bank was so slow at owning up to and sorting out the tracker overcharging mess.

The bank, under old boss Richie Boucher, had been steadfastly holding out on giving trackers back to 2,000 of its own staff.

The bank now has 10,300 tracker-denial cases, the highest of any lender.

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