Wednesday 13 December 2017

Almost 300 jobs to go at HP after it loses major contract

Members of staff outside the HP offices in Sandyford, Dublin
Members of staff outside the HP offices in Sandyford, Dublin

Peter Flanagan and Sam Griffin

NEARLY 300 jobs are to go at Hewlett Packard in Dublin after the company lost a major contract.

Some 280 positions will be lost at the customer-service unit in Sandyford that had been set up to deal with BarclayCard clients in Italy and Portugal.

It said the client made the decision to move the service closer to customers in Portugal and Italy.

The multi-lingual support services provided by HP will end on March 31, 2014.

Employees were informed of the decision over the past few days.

"HP is fully committed to its operations in Ireland and will work closely with its employees on the transition and redeployment opportunities to help minimise any impact and ensure high standards of customer delivery quality are maintained," the company said.

It is believed that most of the affected workers are native Portuguese and Italian speakers. Some 220 of the workers are HP staff, while another 60 are contractors for the company.


Details of the redundancy packages on offer were not revealed, however, it is understood they will be significantly above the statutory terms.

The mood was grim at the HP facility in Sandyford. HR manager Suzanne McKenna, who spoke with employees as they left the premises, said, "I cannot speak to you" when approached for comment. Dozens of other employees also declined to comment outside the building.

News of the job losses come three years after it originally looked like the Sandyford office would close.

At that time BarclayCard was expected to end their relationship with HP and staff were told their jobs were under threat, before they were eventually reprieved.

With more than 4,000 staff in Ireland in Galway and Kildare, HP is one of the biggest multi-national employers in the country. Last night it insisted it would continue to hire staff in Galway, where it is expanding a research and innovation centre.

Irish Independent

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