Friday 16 November 2018

300 new jobs created in financial services

THREE hundred jobs have been created in the financial services sector.

It follows the expansion in operations by two companies in the financial services and customer support sectors.

The bulk of the jobs will come on line at a new Rigney Dolphin customer relations call centre in Waterford City.

Enterprise Minister Micheal Martin announced 250 jobs yesterday at the opening of the new €5m Rigney Dolphin contact centre at the IDA Business Park in Waterford.

The announcement included 100 more jobs than the company had originally planned for the centre earlier this year.

A further 50 jobs have been created by Postbank, the joint venture between An Post and Dutch bank Fortis, at its new Irish head office in Dublin.

Dr Frank Dolphin, chairman of Rigney Dolphin, said the company planned to grow its existing business from 850 to 1,100 at its locations in Waterford, Dublin and Dundalk.


He said the firm is continuing to grow steadily and has added 50 jobs since May, when total employment was 800.

The jobs will be in customer services, customer relationship management services and telemarketing.

Rigney Dolphin was established in 1990 and has grown to become one of Ireland's leading outsource service providers.

It provides services to both the SME and corporate sectors from its group head office in Waterford and from centres in Dublin and Dundalk.

Dr Dolphin said companies operating in Ireland's current "harder times" needed to focus more on providing superior service to their customers.

Meanwhile, 50 jobs have been created with the opening of Postbank's new head office in Dun Laoghaire. Postbank employs 180 nationwide.

And 70 jobs will be created next year when the Park Academy Childcare group opens two new creches and an after-school centre in Dublin and Wicklow.

The creches will open in Beacon South Quarter in Sandyford and at Eden Gate, in Delgany.

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