Friday 20 July 2018

One in four employers experienced workplace disputes in 2016

One in five organisations reported that their HR teams are taking a more proactive approach in resolving disputes
One in five organisations reported that their HR teams are taking a more proactive approach in resolving disputes
Ellie Donnelly

Ellie Donnelly

More than a quarter of Irish employers experienced a workplace dispute in 2016, while almost one in five organisations experienced a personal injury claim last year, according to data from the Adare Human Resource Management HR Barometer.

Disciplinary issues accounted for the single greatest cause of disputes at 37 per cent, followed by grievances at 32pc.

Of the organisations that experienced a dispute last year, approximately one in three have been referred to the Workplace Relations Commission (WRC) or the Labour Court. Of these, the majority have been invited on more than one occasion, with 30pc attending on more than three occasions.

This underlines the additional burden that workplace disputes place on HR resources, with 37pc of organisations saying that they believe that time spent by HR dealing with these issues has increased.

On a more positive note, one in five organisations reported that their HR teams are taking a more proactive approach in resolving disputes.

In terms of employee retention, a disconnect between between employers and employees in terms of the perception of the causes of the employee retention issue, and the measures being put in place to address it has emerged.

For example, the number one reason for employees to move on was career progression, with remuneration and benefits being a much lower priority.

However, the main incentive in place to boost retention is improved remuneration and benefits.

"Retention initiatives should be aligned to the reasons why employees are leaving the organisation and robust enough to adapt to the changing needs of employees as we navigate within a much tighter labour market," Derek McKay of Adare, said.

The survey from Adare was carried out across over 250 organisations representing more than 50,000 employees across the public and private sectors.

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