Saturday 24 February 2018

Does anyone still use a fax?

A lot of companies love to be seen as trendy and "with it" (whatever "it" is).

Sometimes though it is the old ways that are best.

A fascinating new report from analysis firm IDC shows that more than half of companies still use a fax machine, and that usage is increasing.

Now, The Punt can count on one hand the number of times we have sent a fax in the last few years, but the fact remains we still get calls in the office looking for a fax number.

It seems that the fax remains popular far beyond football, where it has been a staple of transfer deadline day for years.

According to IDC, companies still keep a fax machine because it is seen as being tough and reliable, and more secure than email.

While email and cloud-based services like Google Docs are great for collaboration, faxes are more secure so can be better for sending sensitive data such as medical records. Another reason why the fax remains popular is that for legal reasons many firms will not regard a contract as signed unless it's been done in person. Digital signatures on PDF documents are still not accepted by many companies as formal "acceptance". There is life in the system yet.

Irish Independent

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