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Building blocks for effective remote working



Rewards: Vanessa Tierney, CEO of Abodoo

Rewards: Vanessa Tierney, CEO of Abodoo

Rewards: Vanessa Tierney, CEO of Abodoo

Here, three experts in the field of remote working share their tips on what to do and what to avoid.

1. Vanessa Tierney, CEO, Abodoo

A lot of people will just use their own devices. But the reality is that not everyone's device is suitable for full-time working or secure enough for sending confidential information. That said, there's no one software system that does everything yet.

From a communications perspective, your schedule shouldn't change. If you're used to having a 9.15am meeting, it should still take place at 9.15am, but by video.

As for water cooler moments, you can create those, to an extent, through an intranet.

There's also a challenge for company leaders. Most haven't run a remote team before. You might need to consider some quick training for those leaders.

When workers are in the office, they're insured under public liability. All of that now needs to be replicated for remote working.

Also, companies focus so much on rolling out the remote working technology tools that they forget about their people in terms of rewards and recognition. If anything, this actually needs to be amplified, especially as there's no face-to-face communication going on.

2. Regina Moran, enterprise director, Vodafone Ireland

We did a day with almost everyone working from home as a practice run. We had everyone logged in concurrently and used collaboration tools, instant messaging and other things. We didn't really have any glitches at all.

There's an etiquette around video conferencing, particularly in quickly getting used to cultural working practices around it. It's helpful to have a digital diary; you have to be very organised.

We're seeing some other things crop up in conversations with smaller customers, particularly around things like security and communicating with their own customers.

Some of them are buying One Net, which gives them the ability to have the appearance of a landline.

There will probably be more pressure on the cloud, with more people using cloud-based tools and everyone using them concurrently.

But I think that this will shift the dial a bit on the topic of remote working. I think that people will feel more comfortable doing it after this.

3. Daragh O'Brien, founder, Castlebridge Associates

We're a consultancy, which means we generally have to meet with people. That said, there's an amount of that you can do virtually.

But you have to have structure and discipline. One element of this is that I have a dedicated workspace at home. And when I'm working remotely, I put on a suit and tie. It's a small psychological thing but is important in terms of switching from one mode to another.

Also, there's an investment from a health and safety perspective. As an employer, you have to have an ergonomically safe workspace. When I first started remote working, we had to do full health and safety assessments of my workplace in my home. There's also potentially an insurance issue. This is a governance and oversight burden that needs to be considered.

Indo Business