Friday 15 December 2017

Be positive and optimistic

Tom's advice for other businesses

Understand what your customers actually want

"It's vital to carry out market research to determine what exactly your customers need and how best you can meet these. The best way to achieve this is through constant collaboration and interaction at all levels."

Business is still all about people

"While modern technology is great, business, at the end of the day, is all about people. Therefore you have to invest in developing and maintaining relationships with your staff, your suppliers and your customers."

Be positive and optimistic

"Don't allow yourself to be put off by challenges or setbacks. Learn to see these as opportunities. Become the sort of person who always sees the glass as being half full rather than half empty. Optimism and positivity are contagious to those around you."

Sunday Indo Business

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