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Banks accused by ISME over appeals BANKING

SMALL Firms group ISME has called on the Government to insist banks promote their appeals procedures to SME customers. The Association also wants the Credit Review Office (CRO) to be overhauled to make it "more relevant" to struggling small and medium businesses. ISME said it was "obvious that the banks are shying away from informing their customers of the facility and methods of appeal, both internal and external".

CPL expands with partnership deal

ACQUISITION

CPL Resources has bought European Human Resources, which provides recruitment services for companies within the Scandinavian market. The company said the deal represents a further step in its strategy of extending the group's international footprint. The company did not disclose the value of the deal.

Groupon criticised over misleading ads

PROBE

GROUPON, the online voucher site that started trading on the New York Stock Exchange last year, has been censured by UK regulators for misleading advertising. The UK Office of Fair Trading launched a probe against the company amid customer complaints and found "widespread" breaches of consumer protection rules.

€166m Quinn payment approved

COURTS

THE President of the High Court has approved an application by the administrators of Quinn Insurance to pay €166m from the Insurance Compensation Fund. The insurer is to be paid about €740m from the compensation fund as part of the deal that saw the Quinn insurance group transfer to Liberty Mutual and IBRC.

US production holding steady

INDUSTRY

THE US Federal Reserve said yesterday that production at US mines, factories and utilities held steady last month after an upwardly revised gain of 0.4pc in January. Manufacturing rose 0.3pc, even as automakers cut production by 1.1pc after two big monthly gains. Mining output slid sharply.

Irish Independent