Friday 23 August 2019

'The children are so disappointed' - flight delayed almost 24 hours after 'technical issue'

Cork Airport.
Cork Airport.

Ralph Riegel

A DREAM holiday to Spain turned into a nightmare for a group of Irish families after their flight from Cork was delayed for almost 24 hours.

The families were due to fly to Reus in northern eastern Spain on Tuesday evening.

However, their flight was delayed - and the holidaymakers were finally told late last night that the flight wouldn't depart until Wednesday.

The group - understood to comprise more than 100 parents and children - were given accommodation in three Cork hotels by their holiday firm.

Food vouchers were also provided.

The holidaymakers were then informed that their flight would depart at 3am.

However, they were eventually notified that due to technical reasons their flight would not depart from Cork until Wednesday evening.

It is understood the plane involved required maintenance on a technical issue on its return from Spain - with the work required to be completed at Dublin Airport.

The families were furious at the prospect of losing a full 24 hours of their holiday - with many booking only a week in Spain.

"We have spent almost the first day of our holiday standing around the airport," one mother explained.

"The children are so disappointed. Instead of being on the beach, they are stuck here at the airport waiting for a flight to take-off."

One woman, Debbie, was stranded with seven members of her family.

Another woman paid tribute to Cork Airport staff for doing everything they could to keep families informed as clarification was awaited on the status of the Reus flight.

"They couldn't have been nicer - but there wasn't much else they could do," she said.

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