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Tuesday 16 July 2019

Memory device containing customer data lost by BoI

Bank of Ireland has in the last few minutes confirmed that a USB memory device has been mislaid.

The memory device contained information including account numbers, first line of address and contact numbers in relation to 894 customers.

No financial information in relation to customers' accounts was on the device.

The Bank has no reason to believe that the device has fallen into the wrong hands but, as a precaution, it is taking appropriate steps to safeguard its customers' interests.

The storage of customer data on unencrypted memory devices is prohibited under the Bank's Policies & Procedures.

A full internal investigation is underway and the Data Protection Commission has confirmed that it's awaiting a report from the bank on the matter.



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